Website booking disclosures updated October 11, 2026.
Privacy Policy for Gather Getaways LLC
At Gather Getaways LLC, accessible at gathergetaways.com, we prioritize the privacy of our visitors and customers. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding that information. Should you have further questions or need additional information, please contact us at team@gathergetaways.com.
What this privacy policy covers
This Privacy Policy applies to all online and offline activities conducted by Gather Getaways LLC, including our website, communications (email, SMS, and other channels), and services.
Your consent to this policy
By using our website, providing your information, or opting into our communications, you consent to this Privacy Policy and agree to its terms.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and billing details.
- Information you provide when contacting us (such as message contents and attachments).
- Information related to your use of our website, including IP address, browser type, ISP, time stamps, referring/exit pages, and click activity.
- Mobile phone numbers and SMS interaction history (if you opt in to receive text messages).
Website Bookings and Service Providers
When you start a website booking, we store your contact details, chosen property, travel dates, guest count, accepted booking terms, separate balance-payment and security-deposit authorizations, payment and card-hold references, and booking processing status. We use these records to complete your reservation, process the agreed payments and refundable security-deposit hold, record its release, and investigate or recover an interrupted booking.
Hostaway provides property availability and reservation management. Stripe provides hosted checkout and payment processing, including storage of your payment method for the authorized USD 500 refundable security-deposit hold and any authorized later balance payment. The card is saved for the hold even when your stay is paid in full at booking. Vercel hosts the website, and Upstash stores the website's booking and recovery records. The website does not receive or store full card numbers; card details are entered on Stripe's hosted checkout.
Production website booking records are normally retained until 180 days after departure, with a minimum retention of 30 days. Records held by Hostaway, Stripe, Vercel or other service providers may follow their separate retention policies. These website retention periods do not describe every record held by those providers.
SMS Communications and A2P Compliance
If you provide your mobile phone number and opt in to receive SMS/text messages from Gather Getaways LLC, the following applies:
- Opt-In: By providing your number and confirming your choice, you consent to receive text messages from us regarding bookings, updates, promotions, and customer service.
- Opt-Out: You can cancel SMS messages at any time by replying STOP. After you send “STOP,” we may send a confirmation message and then you will no longer receive messages.
- Help: If you need assistance, reply HELP or contact us at team@gathergetaways.com.
- Frequency: Message frequency may vary.
- Rates: Message and data rates may apply depending on your carrier and plan.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Privacy: Your mobile information will not be shared, sold, or disclosed to third parties for marketing purposes without your consent.
How We Use Your Information
We may use collected information for:
- Providing, operating, and maintaining our website and services.
- Improving, personalizing, and expanding our offerings.
- Communicating with you via email, SMS, or other methods, including for customer service, booking updates, promotions, or service announcements.
- Fraud prevention and compliance with legal obligations.
How website log files are used
Gather Getaways LLC follows standard procedures for log files. This data is used for analytics, site administration, and demographic insights. It is not linked to personally identifiable information.
Cookies and Web Beacons
We use cookies to store visitor preferences and optimize user experience.
California Consumer Privacy Act (CCPA)
California residents have the right to request access to, deletion of, and disclosure about their personal data. To exercise these rights, contact us at team@gathergetaways.com.
General Data Protection Regulation (GDPR)
If you are located in the EEA, you have rights to access, correct, erase, restrict, or object to the processing of your personal data, as well as to request portability. To exercise these rights, contact us.
Children’s Information
We do not knowingly collect personal information from children under 13. If you believe your child has provided us with such information, please contact us immediately and we will promptly remove it.
Updates to this privacy policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact the Gather Getaways team
Gather Getaways LLC
Email: team@gathergetaways.com
Phone: (248) 243-4928